termsconditions
This page contains information on the terms and conditions for purchases from Beaford Arts.
Our organisation is Beaford Arts, a charitable company (limited by guarantee) based at Greenwarren House, Beaford, Winkleigh, EX19 8LU, England, United Kingdom
Our Policy
All orders are subject to our full terms and conditions (below). Nothing in these affects your statutory rights as a consumer.
Description of Goods/Services
Once an order has been received, we will confirm the details and price for the items via email. Details, descriptions and prices for goods shown on our web sites are correct at the time when the information was inputted. We will try to ensure these are regularly updated.
Return, Refund, Cancellation Policy
We will only refund the cost of goods if it can be clearly shown that we have made an error in the order content, production or packaging. We cannot accept responsibility for damage that occurs in transit.
We regret that event tickets cannot be exchanged or refunded after purchase. Beaford Arts reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.
In the event of cancellation, you will be notified as soon as possible. Ticket purchases will be refunded at face value with the exclusion of postage costs.
Delivery Policy
Beaford Arts will deliver orders by Royal Mail 1st class post to the delivery address which you supply. Delivery will be charged at the current 1st class postal rate for the goods and will be sent within 3 days of receipt of order and clearance of payment, if in stock at the time of ordering. In the case of photographs these are printed individually to order by a third party supplier who will undertake to fulfil the order in the shortest time possible.
Export Restrictions
We accept orders for delivery to the UK and Europe. However, enquiries are welcome for orders outside of this. Please phone or email for details.
Please Note: the transaction currency is £GBP (Pounds Sterling). Payments from abroad will need to be in £GBP and the currency conversion rate needs to be checked with customer services before a transaction will be approved.
Customer Service Details
If you have any complaints regarding the service you have received, please contact 01805 603201, opening hours, Monday to Friday 9am-5pm. Alternatively, write to Beaford Arts, Greenwarren House, Beaford, Winkleigh, EX19 8LU, or email: info@beaford-arts.org.uk
Data Protection
All information collected by you at the time of order will be stored in our database and used only under your instruction and to action your payment. Under no circumstances will your information be passed to a third party.